NovaRisk has implemented Applied Systems technology (“Applied”) to support its digital MGU business model. Applied Epic was selected because the platform could be fully customized to the operating needs of a new MGU looking to operate in a fully digital and cloud-based environment.

Applied’s digital solutions consist of a foundational management system, analytics, marketing automation, customer service tools, and quoting capabilities in the cloud.

“As a seasoned executive team launching a new MGU, we looked for a system and implementation team that could support our customization requirements and digital ambitions. The Applied team has earned the respect and appreciation of our executive team,” says Brenda Brooks, Director, Strategic Initiatives.

With automation being the fourth irreversible trend after globalization, digitalization, and mobility, we are always looking at ways to make it easier and more efficient for our brokers to work with us. By automating business processes, NovaRisk will be able to standardize workflows and create consistency in trading transactions. While using Applied, we will be able to view analytics and provide a digital experience.